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IP Telephony

Internet based phone Q & A

Internet based phone systems Questions and Answers:

Q: We've heard the voice quality is terrible. Is that true and if so, why would we want this?

A: Not necessarily, if hosted PBX, Internet phone or SIP is not configured correctly with a large enough internet connection, it will be bad. (see more)

Q:  When using hosted PBX, are local calls considered long distance since the vendor is in another city

A:  Local calls are the same as what the Local Carrier considers local and there is no additional charge.

Q:  Once we are configured to use Hosted PBX and own our phones, can we switch easily between Hosted PBX providers?

A: Yes, provided you own the phones, the phones are compatible with the new carrier and provided you are not under a contract, you can switch easily.



What is SIP?  Session Initiation Protocol (SIP) was originally designed in 1996 by Henning Schulzrinne and Mark Handley to transmit streaming video and voice over the Internet, with the goal of facilitating video conferencing over the Internet.  In 2002 it became an Internet standard.  What does that mean?  It means SIP can provide better voice Quality of Service (QoS) over an internet connection than anything else at the current time. . . . READ MORE 

Ellegent VoIP Solutions

Ellegent VoIP Solutions - Presentation  


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